First off this is Typical….and has been going on with ALL Businesses I Deal with…Not just this one…I will list them ALL with TIME….It’s ABOUT INTIMIDATION…These Businesses are Scared…and to Be Honest…I DON’T BLAME THEM…I would be too….That doesn’t mean I am any Happier…So the Bottom Line…is….. it Doesn’t matter How much You have if you never get to SPEND ANY OF IT…..And they TRAP YOU LIKE A RAT IN A CAGE AND ABUSE YOU…!!!….MENTALLY PHYSICALLY AND FINANCIALLY…
And as Businesses…Price Gouge ME…UNDERSTAND…I AM A MASTER OF MANY PROFESSIONS…THIS IS WHAT THIS TORCHER HAS TAUGHT ME…I know exactly what it takes to fix everything MYSELF…ALONE….and could do it myself…. but the problem is…with some psychotic Monster Screaming in your Face with Hypnotisism and Sabotaging your work it’s Pointless…Understand…I am Very Anal about My Work and I don’t just want it done…I want it done Right…and I do the extra…I have a deep sense of Pride in ALL My Work…A JOB WORTH DOING ,,,,IS A JOB WORTH DOING WELL….AHMEN…
Below is 1 of ten million transcripts
System12:41 PM
Hello, ! We are online & ready to answer your questions! Please wait while we connect you to one of our Product Specialists.
System12:41 PM
Thank you for waiting. You are now chatting with Kristy.
12:41 PM
Welcome, How may I assist you today?
12:42 PM
I am very unhappy…
12:43 PM
I placed an order…I am a Veteran….and now they are asking for another 66 dollars….
12:43 PM
and delaying repair of my vehicle…!
12:43 PM
It said shipped now this…what kind of scam is this…
12:44 PM
Please hold on for a minute, I will invite customer support representative to assist you.
System12:44 PM
The agent has left the chat.
System12:44 PM
Thank you for waiting. You are now chatting with Tara.
12:44 PM
Welcome, How may I assist you today?
12:45 PM
It’s all computorised so don’t bullshit me….it won’t let you sell for the wrong amount…even if you tried
12:46 PM
I need these parts…and now you are delaying the repair of my vehicle…
12:47 PM
The price was jacked up once already now a second time…???
12:47 PM
Shipping cost to new address is 194.00$ + tax 28.82$
There is $66.41 additional charge
There is $66.41 additional charge
12:48 PM
So they said it was for taxes now they are saying what…if it was a mistake it would of been caught at that point…not a fing week later…!
12:48 PM
You requested the address change and the shipping cost is higher
12:49 PM
NOOOO….YOU changed the shipping address I SENT…!!!
12:49 PM
and I called immediately and told you
12:49 PM
it was wrong
12:49 PM
same state 20 miles away
12:50 PM
the shop needs to recieve these parts NOT ME…
12:50 PM
A new shipping cost is 194.00$ + tax 28.82$
There is $66.41 additional charge
Please let me know if you prefer to pay or cancel the order
Please let me know if you prefer to pay or cancel the order
12:52 PM
So what you are saying is I do not get the veterans discount….Right…
12:52 PM
The discount was applied when you placed the order
12:53 PM
What is the total on the parts…???
12:53 PM
YOUR WRONG…
12:56 PM
Discounted subtotal
$319.28
12:56 PM
A new shipping cost is 194.00$ + tax 28.82$
12:58 PM
Why is there a new shipping cost…???
12:58 PM
I have changed nothing…
12:59 PM
and it ntold me it was shipped…???
12:59 PM
Why would it ntell me it was shipped…?
1:02 PM
I verified 2 minutes after the order was place the address was wrong…when payment went threw
1:02 PM
and it had billed me at the correct address…
1:03 PM
The address change was requested once you contacted us. It takes 24-48 business hours to change the address. Once the change was completed, we provided you with the new shipping cost
1:07 PM
Are you just not Listening…??? it billed me for the correct address then told me it was shipping to me …I then called you and told you it had changed the address it billed me to ship too…??? So you are telling me that… 5 seconds after I placed the order….and corrected your mistake and then had it sent to the address it was billed at is costing me 66 dollars….WHYYYYYYYYYYY…..!!!!
1:10 PM
You were not charged for the shipping to the new address as change takes 24-48 business hours
1:10 PM
LISTEN THERE WAS NEVER A NEW ADDRESS…
1:18 PM
…………………………………….. – old address
1:18 PM
Address1:………………………………….
1:18 PM
New address
1:21 PM
THIS WAS ALWAYS THE ADDRESS….AND TWICE YOU TRIED TO SEND IT TO ME….!!!…THE CAR IS NOT HERE IT IS AT THE SHOP…!…WHY THE HELL WOULD I HAVE THE PARTS SENT TO ME…??……..
1:22 PM
When you submitted the order, the address was ………………………………………
You requested the change to the new one. The change takes 24-48 business hours
You requested the change to the new one. The change takes 24-48 business hours
1:24 PM
NO IT WAS NOT….When I paid for the order it changed it and I informed you immediately the address was wrong…
1:25 PM
The order was submitted with the old address and then the address change was requested.
1:26 PM
NO IT WAS NOT….AGAIN WHY WOULD I HAVE THE PARTS SENT TO ME…???THE CAR IS NOT HERE…???
1:26 PM
We have this information in the system. We do not change an address while placing an order.
1:29 PM
ONE OF YOUR WORKERS IS PLAYING GAMES…ITS THAT SIMPLE…
1:31 PM
I’LL CALL MY ATTORNEY….and he can straighten this out….I have better things to do then spend 3 hours argueing about me shipping the parts to where the car isn’t…You just aren’t Listening…
1:31 PM
Please let me know how you want to proceed: to pay for the shipping or to cancel the oder.
1:31 PM
Sure when I have Time..Thank You
I DID END UP CANCELING THE ORDER….